FAQs

Who is eligible to purchase on your site?

We only ship to adults over the age of 21. This is due to the legal restrictions that regulate the sale of marijuana on ground and online.

How can I trust you?

Although there are a number of persons on the internet claiming to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst our clients and strongly support the use of marijuana medically and recreationally. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets.

Who ships your order and where are they located?

All of our shippers who assemble and ship your order are Holders of Medical Marijuana Cards licensed for dispensaries. All hold proper documents and are licensed to grow, transport and consume marijuana. They are located in various regions across U.S.A, Canada, Australia, Europe  and work together to complete your order.

Am I allowed to pick up my order?

No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.

Can I place larger orders than those listed on your site?

No. If you wish to order a larger quantity than what we have listed, you may want to consider placing multiple orders. Multiple orders are always available for you.

Do you guarantee delivery?

If you use yours correct address your package will reach you smoothly. When a customer changes their address after we have shipped their order, we cannot change it because all our packages undergo one way trips that are non-returnable. So far we have never had a package go missing when a customer follows instructions.

What happens if my payment goes missing?

We recommend that you send your payment only to the address we shall provide via email. Read the reviews from satisfied customers.

How is my item packaged?

It is packaged in a generic prepaid Xpress envelope. The contents are then vacuum sealed to ensure maximum dis

How do I become a member?

Becoming a member is free and easy. All you need is to be over the age of 21.

Do you have to use your real name when placing an order?

If you choose to use a ‘made up’ name then choose something that looks real enough like: “Jerry McCall”. Orders that have names like: “A.Z.” Look suspicious and sometimes wont be delivered. Keep your order small enough to fit inside your regular mailbox. If not, you will receive a “For Pick Up” slip which will require you to go pick it up. If you don’t have identification it wont be able to be picked up.

Do you ship internationally?

Yes. We do ship worldwide.

MORE QUESTIONS?

If you have any other questions, kindly send an email to our customer service – info@cannabisavenue.com

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